Política de privacidad

This Privacy Policy describes how Nuvera ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy. 

Information we collect

Information you provide directly: 

Contact details such as your name, email, phone number, billing and shipping address;

Payment information (processed securely by our payment providers — we do not store full card numbers);
Order information and purchase history;
Any information you provide when you contact customer service or leave a review.

Information we collect automatically:

 

Device and browsing information, such as IP address, browser type, operating system, and referring pages;

Information about how you interact with our Site, collected through cookies and similar technologies;

Analytics data that helps us understand and improve our Site.

How we use your information

 

Process, fulfill, and deliver your orders;

Communicate with you about your order, account, or customer service requests;

Send marketing communications (only where you've opted in — you can unsubscribe at any time);

Detect and prevent fraud and protect the security of our Site;

Improve and optimize our Site, products, and advertising;

Comply with our legal obligations.

How we share your information

We share your personal information only as needed to run our business, including with:

Shopify, which powers our online store;
Payment processors, to handle transactions securely; Shipping and fulfillment partners, to deliver your order;

Marketing and analytics providers (email platforms and advertising services like Meta and Google);

NUVERA · Store Policies · hellonuvera@outlook.com · Page 4

Legal and regulatory authorities, where required by law or to protect our rights.

We do not sell your personal information for money. Certain sharing for targeted advertising may be considered a "sale" or "sharing" under some US state laws — see "Your rights" to opt out.

Cookies and tracking technologies

We use cookies and similar technologies to operate our Site, remember your preferences, analyze traffic, and support advertising. You can control cookies through your browser settings and, where available, through the cookie banner on our Site. Disabling some cookies may affect how the Site functions.

Your privacy rights

Access the personal information we hold about you;

Opt out of marketing communications;

To exercise any of these rights, email us at hellonuvera@outlook.com. We may need to verify your identity before responding.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.

Children's privacy

Our Site is not intended for individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised effective date and posted on this page.

Contact

Questions? Contact us at hellonuvera@outlook.com